How to retrieve outgoing calls statistics

Our propecting software allows you to easily make outgoing calls campaigns to generate new leads for your sales representatives or to make different telephone reminders.

To measure the efficiency of your prospecting operations, an outgoing calls statistics module is available.

1 General overview of your outgoing calls results

The "Outgoing calls" module allows to quickly and easily vizualise :

  • The number of successful calls
  • The number of unsuccesful calls
  • The total of calls made
  • The duration of calls
  • The duration of ring
  • The total of successful (or unsuccessful) calls by telemarketers
  • The detailed list of calls

It is possible to display the results by campaign and by telemarketer.
A counter allows you to quicky have access to the cost of your outgoing calls.

 

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For any questions, contact the Support.