How to manage your phone status

The phone status has no impact on the outgoing calls managing, as part of a phone prospecting campaign.

Changing the phone status has only an impact on the incoming calls managing in distribution queues.

How to change your phone status

Changer etat telephonique

To receive calls, you need to switch your status to "Ready".
To stop receiving calls, select one of the "Unready" status in the drop-down list.

Operating mode to pick up an incoming call.

For any questions, contact the Support.