How to integrate a shared google calendar into my script
Telephone prospecting is often used to make appointments for traveling salespeople.
With web2contact, you have the possibility of integrating one or more Google shared calendars into your telephone arguments.
In this way, telemarketers view in real time the free slots of the salespeople for whom the appointment is made.
In addition, if salespeople have installed the Google Calendar application on their smartphone or tablet, they can view new appointments made in real time.
To display a shared Google calendar, it will be essential to insert the public URL of your calendar.
Where can I find the public URL of my calendar ?
Start by opening your Google Calendar.
It is possible that under 1 account, several calendars exist.
You will find the list of available calendars in “My calendars” in the left menu.
Select the calendar you want to share and open the "Options" menu. By clicking on the options menu icon, another menu is displayed. Select “Settings & Sharing”.
In the left drop-down menu, click “Embed Calendar” then copy the public calendar URL
Call script side
Adding a calendar is done via the call questionnaires accessible via the “Settings” menu. In the administration of your questionnaire, add the “Google Calendar” field
Paste the address into the “Public Calendar URL” field of your questionnaire.
For any question, contact the Support.