How to assign a group to a user
To assign a user to a group, go to @d...> Manage groups
Manage your groups according to your work organisation
A user can be assigned to one or several groups.
Groups management allows you to define which campaigns will be available for each user.
For instance, the A campaign will only be available for users of group 1 and campaign B will only be available for users of group 2.
For each group, you decide who is a simple member (telemarketer) and who is a responsible member (supervisor).