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Manage my call scenarios

Explication

How to create a scenario to receive calls

How to temporarily modify my scenario without deleting everything

How to distribute calls

How to configure an IVR

How to set up a pre-answered message

How to define transfer conditions

How to set up call forwarding

How to send calls to voicemail

How to associate a phone number to a call scenario

How to manage exceptional closures

Example of call scenario

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Manage my distribution queues