On this campaign, we can see that 2 Excel files have been added:
- the "file_demo1" file added on 03/15 is the one used to create the campaign,
- the file "file_demo2" added on 04/01 is an additional file.
Finally, there is a "virtual"* file named "Files created by agents"; this groups together all the files that have been created manually by the agents via the "create a file / ticket" button (if the right has been authorized for the agents).
If you delete this file, all the records that have been created will be deleted and a new file will be created empty the next time you create a record.
* the file is said to be virtual because it was not manually imported by the user.
For any questions, contact support.