This dialing mode is available in option in some conditions; send a request for informations on predictive mode.
When activated, several calls are made simultaneously by the system.
The number of calls made depends on the number of telemarketers connected.
This dialing mode allows to optimise the numbers dialing phase and the handling of picked up calls.
The "predictive" comes with a voicemail detection system, which allows to gain the higher discuss time possible for the telemarketer.
Be careful, this dialing mode is rather for teams of a tens telemarketers that work on large files. Indeed, on low volumes, the "predictive" will tend to deplete a file quickly.
For any question, contact the Support.