How to undo a file import

In some cases, it is necessary to delete one or more files that have been imported into a campaign already in production.

Examples of situations requiring file deletion:

  • the same file has been added several times,
  • the file is not relevant to the campaign in which it was added.

Deleting a file added by mistake has no effect on the file(s) imported and in production.

Edit campaign

To cancel the import of a file, you must go to the parameters of the campaign concerned by clicking on the toothed wheel of the campaign concerned then on "Modify the campaign".

Edit camp eng

"Import History" screen

On the campaign admin screen, choose the 'Import History' tab.

Import history

Click on the delete cross to remove the imported file.

For any questions, contact support.