How to manage the priority of prospecting campaigns
In the prospecting campaigns dashboard, you have a priority management tag.
What is this priority for?
Campaign priority can be an indicator of importance to your telemarketers, or a sorting element on the campaign list. However, it is especially useful when activating the “Access multi-campaign prospecting” right.
When activating the right, a “Start prospecting” button appears at the top of the page in the “Exploit campaigns” menu.
The campaign files assigned to the user will then be offered in a defined order.
- Contact sheets with a current or outdated alert are offered as a priority, from the oldest alert to the most recent, regardless of which campaign the alert is located on.
- Once the alerts are processed, the campaigns will be processed in order of their priority. The order of priority of the campaigns is rated from 1 to 10: the campaign files with priority 1 will be proposed first; priority cards 10 last.
How do I change the priority of a campaign ?
Select the campaign you want to modify, and open the settings menu.
Choose “edit campaign”.
On the advanced settings tab, you can define the priority level of your campaign.